Contact Us
Got a question about one of the sportsbooks we've reviewed, spotted something that needs updating, or just want to flag feedback on how we cover this space? This page explains how to reach us and what we can and can't help with.
How to Reach the Offshore Sports Betting Team
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though busy periods around major sporting events can slow that down.
When you write in, it helps to be specific. A few examples of the kind of thing we're happy to look into:
- A correction to a bonus figure, rollover requirement, or licensing detail listed on one of our offshore sportsbook reviews
- Feedback on your own experience with a book we cover — deposits, withdrawals, payout speed, or customer support
- A question about how our editorial rankings are put together
- General suggestions for how we could improve the site or cover a topic more thoroughly
What We Can't Help With
We're an independent research and comparison site, not a sportsbook, a payment processor, or a regulator. That means there are some things outside what we can do:
- We can't process deposits, withdrawals, or bonus claims on your behalf — those go through the sportsbook directly
- We can't intervene in a dispute over a withheld payout, a locked account, or a bonus that wasn't honored, since offshore books operate independently of this site and outside US state regulation
- We can't confirm the current legal status of online betting in your specific state — that depends on your local laws and is worth checking with a qualified professional if you're unsure
- We can't offer picks, guaranteed tips, or advice framed as a way to make money betting — no outcome in sports betting is guaranteed, and any site claiming otherwise should be treated with caution
If a dispute with a sportsbook needs resolving, your first step should always be that book's own customer support channel, since we have no authority over how any offshore operator handles individual accounts or funds.
Why Your Feedback Matters
Our reviews of books like the ones ranked on this site — from higher-profile names to newer entrants — are built on published terms, licensing information, and ongoing research into how each operator handles odds, payouts, and support. Reader feedback is one of the ways we catch when a bonus term has changed, a payout method has been added or dropped, or a book's service has shifted since our last update. If something in a review looks out of date, telling us helps keep the information useful for the next person comparing offshore sportsbooks.
Before You Get in Touch — A Few Reminders
Offshore sportsbooks are licensed outside the US, typically in jurisdictions like Curaçao, Panama, or Costa Rica, and none of them are regulated by any US state gaming authority. That means the consumer protections you'd get from a state-licensed operator — segregated player funds, formal dispute resolution, guaranteed payout timelines — don't apply here. Betting with an offshore book means accepting that grey-area status and doing your own due diligence on state law and on the operator itself before depositing.
You can find more on how we weigh licensing, payout reliability, and banking options on our About Us page, and our full editorial process for scoring sportsbooks is explained there too.
Betting Responsibly
If you or someone you know shows signs of struggling with gambling, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sportsbooks often lack the built-in self-exclusion and responsible gambling tools that regulated US operators are required to offer, so it's worth setting your own limits before you start. We cover this in more detail on our Responsible Gambling page, including practical tools for managing deposits, time, and losses. Betting is only ever intended for those 21 and older; if you're under that age, this site and the sportsbooks it reviews are not for you.
For questions about how we use information you send us, or the terms governing use of this site, see our Terms and Conditions.